Refund Policy

DO YOU ACCEPT RETURNS?

We allow returns on all orders as long as the return request is communicated within 7 days of receiving the order. Returns must be in the state you received them, and in the original unopened packaging. We can only accept returns on items that are still in new closed packaging.

You will be required to ship the item back to us; please note we do not send out pre-paid return labels. We will refund 100% of what you paid for the product.

HOW DO I RETURN AN ITEM?

1) Email customer care at bullyfambam@gmail.com and include the following information:

– In the subject line, please write "Return Request."

– In the body of the email, please be sure to include your order # (emailed to you when you made the purchase), first and last name, and the details of your return.

– For defective items, be sure to include a photo for quality assurance purposes.

2) We will verify that your return request was communicated within 14 days of receiving the order and email you back with further information on your return, including where to ship your item(s).

3) Repackage your product in the original packaging. Ship your return to the address provided by our support team.

4) Please allow up to 3-7 business days for the refund to be processed from the time we received your return. You will receive a full refund to the original payment method used.